Dell Unity Systems 880 Annual Software and Hardwar

The Washington Metropolitan Area Transit Authority (WMATA) is seeking annual software and hardware maintenance services for Dell Unity 880 systems. The scope of work includes comprehensive hardware and software maintenance through annual subscription services, providing 24/7/365 technical support, hardware replacement, security certificate management, and regular software updates. The contract will cover one base year and two optional consecutive years. Key aspects of the job include: * Providing maintenance services for Dell Unity 880 systems * Offering 24/7/365 technical support * Replacing hardware as needed * Managing security certificates * Updating software regularly * Covering one base year and two optional consecutive years