Mississippi Tobacco Quitline Services

The Mississippi State Department of Health (MSDH) is seeking a vendor to provide tobacco cessation treatment services for the Mississippi Tobacco Quitline. The vendor will be responsible for administering all services of the Quitline, including toll-free phone access, interactive web access, and digital-based cessation services. The goal of this project is to provide nicotine-dependence treatment services for adult residents of Mississippi and to monitor and evaluate the impact of Quitline services on quit attempts and sustained quits. The vendor must have prior experience in providing similar services and must be able to provide proof of required certifications, accreditations, and licenses. The contract will be awarded to the responsive and responsible vendor who submits the lowest bid price. • The vendor will provide services for a minimum of 5 years. • The vendor will maintain compliance with the most current Centers for Disease Control and Prevention's (CDC) Best Practice Standards for Comprehensive Tobacco Control Programs. • The vendor will provide regularly scheduled data reports to guide strategies around training, collaboration, and planning for referral efforts. • The vendor will ensure adequate staffing to handle call volume during the contract period. • The vendor will monitor and report the number of individuals completing Coach+ Standard enrollment.