Description
The State of Arizona is establishing a mandatory, statewide indefinite‑delivery/indefinite‑quantity (ID/IQ) contract to procure network and telephony hardware, associated software, and full‑service support. The contract will cover equipment such as routers, switches, firewalls, wireless access points, and IP‑telephony systems, along with installation, configuration, maintenance, training, and technical support. Offerors must provide firm‑fixed‑price discounts off manufacturer list prices, meet stringent insurance and security requirements, and commit to a 24‑month base term (extendable up to five years).
• Provide a broad range of network and telephony equipment (routing, switching, wireless, security, monitoring, telephony, AI‑enabled devices).
• Deliver installation, integration, configuration, ongoing maintenance, and both on‑site and remote technical support.
• Supply training (initial, as‑needed, and annual for up to 50 participants) and maintain a 24/7 online catalog of approved pricing.
• Meet compliance obligations including most‑favored‑customer pricing, NIST‑based security standards, and mandatory insurance coverage.