Cloud-Based Computer-Aided Dispatch (CAD) System

Hall County, Georgia is seeking a qualified contractor to provide a cloud-based solution for a computer-aided dispatch (CAD) system. The CAD system should support law enforcement, fire, and EMS dispatch environments. The contractor should have experience in CAD solutions and related technologies, and be licensed and insured in the State of Georgia. The contract will be for an initial one-year term, with four additional renewal options. The contractor will be evaluated based on their technical qualifications and cost proposal. Key aspects of the job include: • System architecture and core functionality • Implementation and data migration approach • Security, compliance, and data protection • Multi-agency governance and operational support • Integration and interoperability • System performance, connectivity, and resiliency • Quality assurance, reporting, and analytics • Organizational experience and capacity