The Maryland Department of Health (MDH) and its Office of the Inspector General for Health are issuing an RFI to learn about commercially available cloud‑based Surveillance and Utilization Review Subsystem (SURS) solutions that could replace their legacy, on‑premises IBM‑based system supporting Medicaid program integrity. The RFI seeks vendor input on product capabilities, architecture, analytics, security, integration, licensing, and implementation approaches. Responses will inform a future procurement but no pricing or award is guaranteed.
• Goal: modernize the SURS component of the Medicaid Management Information System (MMIS) with a SaaS, AI‑enabled analytics platform.
• Current pain points: end‑of‑life legacy system, manual workflows, data silos, limited fraud analytics, lack of case‑management tools, risk of losing federal funding.
• Desired future state: integrated data store, predictive ML models, advanced visualizations, self‑service reporting, compliance with CMS Streamlined Modular Certification, cloud hosting, robust security (NIST 800‑53, HIPAA).
• Vendor response required: company profile, solution description, technical architecture, integration methods, security/compliance, deployment options, support model, licensing/pricing structure (no dollar amounts).
• Key dates: Issue Aug 6 2026, questions due Aug 21 2026, response due Aug 31 2026.