RFI for UXG Survey Recruitment Services

The Social Security Administration is seeking information about recruiting services to participate in user research and usability testing for public-facing products. The products include SSA.gov, MySocialSecurity, Digital SSN, SSA Mobile App, Digital Identity, Universal Benefits Application, National Appointment Scheduling Calendar, etc. • The services should be able to recruit members of the public to participate in user research and usability testing. • The products are public-facing, indicating that the services should have experience in working with a wide range of users. • The Social Security Administration is looking for information about potential providers of these services, which may lead to a future solicitation for proposals.