RFP for Statewide Farebox Upgrade Project

The State of Connecticut Department of Transportation (CTDOT) is soliciting proposals from qualified contractors to design, supply, install, and integrate a statewide fare‑collection system for all fixed‑route bus services. The solution must include modern electronic fareboxes capable of accepting multiple electronic payment methods, as well as the associated back‑office distribution, collection, and processing infrastructure. Contractors will be responsible for hardware procurement, software integration, system testing, training of transit staff, and ongoing support during the implementation phase. • Provide fully integrated farebox hardware and software for the entire CT bus fleet. • Ensure compatibility with existing transit operations and future electronic payment technologies. • Deliver installation, testing, and commissioning services across multiple bus depots statewide. • Offer training programs for operators and maintenance personnel. • Supply documentation, warranty, and post‑implementation technical support.