RFP for Statewide Farebox Upgrade Project

The State of Connecticut Department of Transportation (CTDOT) seeks a qualified contractor to provide a comprehensive fare‑box equipment solution for its statewide fixed‑route bus fleet. The contract will cover the supply, installation, integration, testing, and ongoing support of electronic fare‑collection hardware capable of accepting multiple electronic payment methods, as well as the associated software and data‑management services. The project is intended to modernize fare collection across all CTDOT bus services, improve revenue capture, and enhance rider experience. • Scope includes design, procurement, installation, and commissioning of integrated fare‑box hardware on all CTDOT buses. • Must support electronic fare media (contactless cards, mobile apps, etc.) and provide real‑time data reporting. • Includes software configuration, data‑exchange interfaces, and training for CTDOT staff. • Contractor responsible for warranty, maintenance, and post‑implementation support for the contract period. • All proposals must be submitted by the participation deadline (June 8 2026) and comply with CTDOT’s RFP requirements and addenda.