Coordination and Facilitation of Recovery Management Services

The County of Maui is seeking a contractor to provide coordination and facilitation of recovery management services for disaster survivors. The contractor will be responsible for administering and operating the County of Maui Disaster Case Management Program and providing supplemental rental assistance and temporary housing support for eligible participants. The program will provide a two-phased approach to rental assistance, temporary housing, and wraparound housing for qualified participants displaced from their primary residences due to a declared disaster in the County of Maui. The contractor will be responsible for providing case management services, including outreach, screening, assessment, and planning, as well as coordinating with other agencies and organizations to identify available resources. The contractor will also be responsible for maintaining a database or tracking system to monitor and report on all phases of the program. Some key points of this opportunity include: • The contractor will be responsible for providing services to participants without regard to age, ancestry, disability, race, color, citizenship, creed, military status, national origin, political or religious affiliation, sex, familial or marital status, sexual orientation, gender identity or expression, or other protected groups. • The contractor will be required to establish written policies and procedures regarding management of participant files and other confidential information. • The contractor will be responsible for ensuring that all staff and subcontractors are fully qualified and trained to provide services. • The contractor will be required to submit monthly and quarterly reports to the County, including data on participant outcomes and program performance.