The University of Wisconsin‑River Falls is seeking a comprehensive solution to replace its existing meal‑plan and student‑ID (One Card) management system. The contract will cover software, hardware, integration, support, and related services for a point‑of‑sale (POS) environment that serves dining locations, mobile ordering, and credential management across the campus. The vendor must deliver a flexible, secure, and accessible system that integrates with existing campus ERP (PeopleSoft), credential readers, and third‑party services, and must provide 24/7 support, API access, and compliance with PCI‑DSS, SOC II, and WCAG 2.1 AA standards.
• Provide POS hardware (terminals, kiosks, peripherals) and software that support split‑tender, offline operation, and configurable meal‑plan rules.
• Deliver a mobile app and web portal for students to view balances, purchase meals, and manage credentials, including Apple/Google Wallet integration.
• Implement an admin portal with bulk‑transaction capability, customizable reporting, RESTful API, and 24/7 technical support; ensure SOC II, PCI‑DSS, and WCAG 2.1 AA compliance.
• Supply implementation, training, warranty, and ongoing maintenance for a five‑year term (with up to two optional one‑year renewals).
• Allow the contract to be extended to other UW System campuses, state agencies, and Wisconsin municipalities, with any additional fees disclosed.