Description
The City of Cincinnati’s Greater Cincinnati Water Works seeks a single‑vendor solution to design, supply, install, and operate an Advanced Metering Infrastructure (AMI) for its water‑utility system. The contract must cover meter hardware (replacement of ~245 k water meters sized 5/8”‑3”), endpoint devices for larger meters, a resilient communications network (cellular or Network‑as‑a‑Service), SaaS‑based head‑end data management, integration with existing Oracle Customer Cloud Service, and comprehensive field‑installation services including light‑digging, warehousing, and a customer call‑center. The solution must provide hourly interval data, ≥ 99.5 % data‑capture, two‑way communication, remote firmware upgrades, and a minimum 20‑year warranty, with performance‑bond and SLA requirements spanning a 15‑ to 20‑year contract term.
• Replace 245,198 water meters (sizes 5/8”‑3”) and install endpoints on 975 larger meters.
• Deliver a secure, redundant network (dual‑cellular or NaaS) with 99.5 % data capture and hourly read intervals.
• Provide SaaS head‑end, integration to Oracle CCS, and a full‑service customer portal (ADA‑compliant, bilingual, analytics).
• Perform large‑scale field deployment, quality‑assurance, training, and 24/7 support; meet strict SLA thresholds (≥ 97 % audit pass, ≤ 0.25 % return‑to‑utility, etc.).