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U.S. Department Of Defense·Maryland

Defense Health Agency (DHA) Enterprise Referral Care Coordination Center (RC3) Virtual Industry Days for June 16-18

Closes 6/12/2026$10M – $50MRequest for Information
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Description

The Defense Health Agency (DHA) is hosting virtual Industry Days to gather market research on commercially available technology, best practices, and innovative service solutions for an enterprise solution to establish a centralized Enterprise Referral Care Coordination Center (RC3). The primary purpose of this Industry Day is for the Government to actively listen to and learn from industry partners. The event will prioritize open feedback, information exchange, and bi-directional dialogue to ensure the Government understands the realm of possibilities before finalizing its acquisition strategy. Some key aspects of the RC3 requirement include: • Global Appointing: A centralized system for all patient appointments. • Global Referral Management: A standardized process for managing and tracking all referrals across the enterprise. • Global Care Coordination: Consistent, high-quality care coordination for all beneficiaries.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

DHA RC3 Vendor Engagement

[email protected]

Key dates

Opened
5/8/2026
Pre-bid meeting
6/16/2026
Closes
6/12/2026

Last updated

Details

Type
Request for Information
Industry
Healthcare and Medical Services
NAICS
621110
Solicitation №
RC3

Budget estimate

$10,000,000 – $50,000,000

The budget for this opportunity is difficult to estimate as the document does not specify a particular contract value or payment amount. However, considering the scope of the project, which involves establishing an enterprise solution for a centralized Enterprise Referral Care Coordination Center, the budget could be substantial. The DHA's current care coordination system is fragmented across over 110 separate contracts and call centers, leading to inefficiencies and inconsistent patient outcomes. A centralized system could potentially save the DHA millions of dollars in operational costs. A rough estimate for the budget could be in the range of $10 million to $50 million, depending on the complexity of the solution and the number of beneficiaries served. Factors that may influence the likely payment range include the technology and infrastructure required to support the centralized system, the number of personnel needed to manage and maintain the system, and the level of care coordination services required to support the beneficiaries.

AI estimate from the solicitation

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