Software License Support and Professional Services

The Ohio Attorney General’s Office (AGO) is seeking quote submissions for software license support and professional services. The scope of work includes the renewal of OpenText Prime Support for various software licenses, as well as 32 hours of professional services to be delivered over a 12-month term. The selected vendor will provide consulting hours for OpenText ADM products, including strategic and advisory services, implementation and deployment services, optimization and management services, and training and user adoption. The contract will be awarded to the responsive and responsible vendor that offers the best value, based on a combination of qualifications and price. • The AGO requires the selected vendor to provide software license support and professional services for OpenText products, including LoadRunner, UFT One, and Octane. • The vendor must have experience in implementing, configuring, supporting, and training on these products. • The vendor must provide a narrative response describing their process for creating and updating scripts. • The vendor must provide two client references that have leveraged personal services to set up and configure either UFT One or LoadRunner or both products.