RFP-Integrated Public Safety System

The City of Grapevine, Texas is seeking a qualified vendor to design, implement, and support a fully cloud‑based, SaaS public safety suite that replaces its existing Computer‑Aided Dispatch (CAD), Law Records Management System (LRMS), Mobile Data Terminal (MDT)/Field Based Reporting, and Detention Management System (DMS). The solution must integrate with the First Due Fire Records Management System used by the fire department. Vendors may submit a complete end‑to‑end solution or a partial offering with subcontracted components, but all proposals must be presented as a single, unified bid. The city emphasizes proven integration experience with agencies of comparable size and requires all components to be SaaS‑hosted. An optional pre‑proposal conference call is scheduled for clarification; attendance is not mandatory.