Description
The City of Columbus (Division of Police) is seeking a vendor to supply a Canon iR ADV DX 8986i multifunction printer and provide comprehensive per‑copy maintenance services. The contract is structured as a cost‑per‑copy arrangement, covering all parts, labor, travel, emergency calls, loaner equipment, and a replacement guarantee, with no separate service agreement. The vendor must be registered in Ohio, have no unresolved auditor findings, and must meet rapid response guarantees (30‑minute call‑back, technician on‑site within 4 business hours).
• Provide one Canon iR ADV DX 8986i multifunction device (86 ppm, 200 ipm scanner, security features).
• Deliver “cost‑per‑copy” maintenance covering all service activities (parts, labor, travel, inspections, drum replacement, loaner equipment).
• Meet service‑level guarantees: 30‑minute confirmation call and 4‑hour on‑site response; supply automatic meter‑reading and a customer portal for reporting.