Request for Proposals for Point of Sale and eCommerce Solution

The University of Arizona is issuing a Request for Proposals (RFP) for a Point of Sale (POS) and eCommerce solution. Here's a summary of the key points: **Objective:** The university is seeking a single platform that provides native POS and native eCommerce functionality, supported by supplier-hosted website infrastructure, to replace their current NetSuite Point of Sale (NSPOS) and Suite Commerce eCommerce systems, which are being sunset by Oracle in 2027. **Requirements:** * The solution must integrate with the university's existing Oracle NetSuite ERP system for inventory, pricing, customer records, and financial data. * The solution must provide a unified product catalog, inventory management, and order management across POS and eCommerce channels. * The solution must support API integration for financial and operational data exchange. **Proposal Guidelines:** * Proposals are due by April 30th, 2026, at 1:00 PM MST. * Proposals must be marked with the RFP number (L302604) and submitted in accordance with the instructions provided. * Vendors are encouraged to review the university's purpose and core values, which include integrity, compassion, exploration, adaptation, inclusion, and determination. **Evaluation Criteria:** * The university will evaluate proposals based on factors such as functionality, scalability, security, and cost. * Price will be considered, but will not be the only factor in the evaluation. **Timeline:** * The RFP was issued on March 31st, 2026. * Supplier questions are due by April 10th, 2026. * Proposals are due by April 30th, 2026. * Presentations and software demonstrations may be scheduled for selected vendors. * A sandbox evaluation may be conducted for selected vendors, if applicable. **Communication:** * All vendor inquiries, questions, and requests for clarification must be directed to the designated buyer, Zane Forier, via email. * Verbal communication is not effective unless formally confirmed in writing by the university. * Informal communications will cease on the date of distribution of the RFP, and formal communications will commence.