Casualty Administrative Support Services (CASS)

The U.S. Army Human Resources Command (HRC), Casualty and Mortuary Affairs Operations Division (CMAOD), is seeking information from small businesses to determine their interest and capability in providing Casualty Administrative Support Services (CASS). The services include casualty case management, benefits administrative support, and past conflict repatriation coordination at Fort Knox, Kentucky. The contractor will be responsible for providing all services, supervision, and labor to perform steady-state and contingency CASS. Some key aspects of the job include: • Providing services in accordance with the terms, conditions, and specifications of the contract • Conducting work in accordance with federal, state, and local laws, standards, codes, regulations, and directives • Maintaining accurate and complete records, files, and libraries of documents • Compiling historical data, preparing required reports, and submitting information as presented in the contract • Participating in training, conferences, and briefings as required by the government • Ensuring that all work meets critical reliability rates or tolerances specified in contract specifications.