06925B0002-Personal Emergency Response Services

New York City’s Department of Social Services is seeking vendors to provide Personal Emergency Response Services (PERS) under a competitive sealed‑bid process. The contract will cover the installation, maintenance, and operation of emergency response devices for eligible participants, ensuring rapid assistance in emergency situations. • Provide 24/7 monitoring and emergency dispatch for PERS devices. • Supply, install, and maintain hardware (wearable pendants, base units, etc.). • Deliver customer support, training, and periodic system testing for all users. • Meet all New York City procurement and reporting requirements via the PASSPort portal. • Ensure compliance with city‑wide data security and privacy standards.