Workday Professional Services & Support RFQ

The City of Los Angeles Information Technology Agency is seeking qualified firms to provide professional services and support for the City's Human Resources and Payroll System (Workday) on an as-needed basis. The selected firms will be prequalified to provide services in one or more of the following areas: Implementation and Advisory Services, Operational Support, Integration and Reporting, Governance and Organizational Change Management, Security Changes, and Workday Release Management. The firms will be required to have at least three years of experience providing services in the selected areas and must demonstrate their qualifications and experience in their responses. The City intends to award prequalified contracts to two or three firms per area of qualification, and the selected firms will be required to comply with the City's standard requirements for technology projects. • The services to be provided include business transformation guidance, strategic roadmaps, Workday module and feature selection, implementation, integration, and support. • The firms will be required to have experience with Workday modules such as Core Human Capital Management (HCM), Core Compensation, Time Tracking, Benefits, Security, Absence, Payroll, Integrations, and Reporting/Prism. • The firms will be required to provide staff with certifications, experience, and credentials in Workday implementation, operational support, integration, and reporting. • The firms will be required to comply with the City's information security policies and procedures. • The firms will be required to provide a comprehensive strategy, roadmap, and solution to comply with the application development requirements. • The firms will be required to design, develop, install, upgrade, migrate, improve, and expand Citywide or departmental software to meet City and industry standards.