Short-Term and Long-Term Disability Benefits

The State of Colorado’s Department of Personnel & Administration is seeking a qualified vendor to provide administration of short‑term and long‑term disability benefit programs. The contractor will be responsible for processing claims, managing eligibility, ensuring compliance with state and federal regulations, and delivering customer service to claimants. The effort is a fixed‑price, firm‑price contract with a firm deadline for proposal submission and a projected contract execution in March 2027. • Scope: Claims intake, eligibility verification, benefit calculation, payment processing, and reporting for both short‑term and long‑term disability programs. • Deliverables: Monthly disability claim payment files, compliance reports, and a customer‑service help desk. • Required expertise: Experience in disability insurance administration, knowledge of Colorado labor and disability statutes, and capability to manage high‑volume claim processing. • Contract length: Not explicitly stated; anticipated multi‑year engagement based on typical state benefit administration cycles. • Submission: Electronic zip folder via designated email by 3:00 PM MT, October 2 2026. • Evaluation factors: Technical approach, management capability, cost, accessibility compliance, and customer‑service plan.