Information Technology (IT) Services

The City of Travelers Rest is soliciting qualified vendors to deliver comprehensive IT services that will support and modernize the city’s technology infrastructure across all municipal departments, while meeting stringent CJIS security requirements. The contract will likely involve ongoing maintenance, system upgrades, network management, help‑desk support, and compliance monitoring. • Provide end‑to‑end IT support for Police, Fire, Public Works, Parks & Recreation, Municipal Court, and Administration. • Ensure all systems meet Criminal Justice Information Services (CJIS) security standards. • Deliver network management, hardware/software procurement, user support, and system integration services on a city‑wide basis. • Offer ongoing maintenance, upgrades, and cybersecurity monitoring for a multi‑year period. • Serve as a single point of contact for all municipal IT needs, enabling streamlined operations and reduced downtime.