Description
The United States Merchant Marine Academy (USMMA) is seeking a contractor to provide online tutoring and homework help services for its midshipmen. The contractor will be required to provide all necessary tools, materials, and supervision for the services, which will be available 24/7, except for four annual holidays. The services will include real-time sessions, asynchronous drop-off sessions, and one-time appointments, and will focus on supporting students in STEM-based subjects, including mathematics, physics, chemistry, and engineering. The contractor will also be required to provide monthly usage reports, student outreach materials, and training for students and staff. The period of performance will be from December 1, 2025, to December 31, 2026.
Some of the key requirements of the contract include:
• Providing online tutoring and homework help services for midshipmen
• Meeting FedRAMP authorization standards and being FedRAMP certified
• Providing feedback reports for program administrators to review sessions and assure academic integrity
• Creating a skills workshop area for spelling, grammar, pre-college math skills, study skills, time management, note-taking, and test-taking strategies
• Developing a digital learning locker for students to access help when preparing for exams or finals
• Implementing an early alert system for usage and concern by tutors of college-level skills analysis
• Providing a 24-hour writing lab that is synchronous and asynchronous (drop-off) for all classes, as well as for sea projects and internship reports