Description
The City of Philadelphia is soliciting bids for the purchase of 2 Macbook Pro (M5) with AppleCare. The equipment must be installed and configured by the vendor, and the vendor must provide a warranty period of at least 4 years for PCs and laptops. The bid includes the cost of installation and configuration, and the vendor must provide literature on the products offered. The City requires a minimum of 5 years warranty period for servers and IT appliances, 4 years for PCs and laptops, and 3 years for tablets.
• The vendor must deliver the equipment to the City's location and remove debris.
• The vendor must configure the product at the City's location.
• The City requires extended warranty coverage beyond the basic coverage.
• The vendor must provide on-site maintenance with a next-day response (within 24 hours) to include all parts and labor.
• The payment for the chosen maintenance option shall be made after the equipment is delivered and accepted by the City.