The City of Warner Robins is seeking proposals from qualified firms to provide delinquent tax collection services. The selected vendor will work in coordination with City staff to improve recovery of delinquent accounts while maintaining professional and courteous interactions with taxpayers. Services may include account review, notification and demand processes, skip tracing, payment collection, reporting, customer service, and compliance with all applicable federal, state, and local laws and regulations. The contract resulting from this solicitation will have an initial term of one year with the option to renew the contract for four additional one-year periods.
• The scope of work includes initial pursuit of delinquent taxes via standard collection notices, secondary pursuit of delinquent taxes via filing of tax executions, conduct thorough searches for bankruptcy filings, prepare all legal notices, advertisements, and abstracts required throughout the levy process, and provide weekly status data updates.
• Proposals must include a cover letter, relevant experience, qualifications, methodology, timeline, litigation and claims, references, required documents, and cost of services.
• The City reserves the right to reject any and all proposals, to waive informalities and technicalities, and to accept or reject any item or combination of items.