Hosted FTP Inc.

The County of Hawaii Department of Water Supply is seeking a sole‑source renewal of its managed secure file transfer service (SFTP/FTP) provided by Hosted FTP Inc. The contract covers a cloud‑based Enterprise T1 service with 200 GB storage, 1 TB bandwidth, 64 GB maximum file size, 24‑hour phone support, multi‑admin capabilities, real‑time reporting, IP‑whitelisting, and password policies for up to 50 users and 500 external contacts. The service will be used by roughly 470 internal and external users and must remain in place for a 12‑month term to avoid disruption. • Service: Fully managed secure file transfer platform (SFTP/FTP/FTPS/HTTPS) • Capacity: 200 GB storage, 1 TB bandwidth, 64 GB file size limit • Users: 50 internal users, 500 external contacts (≈470 total) • Support: 24×7 phone support, multiple administrators, real‑time activity reports • Security: AES‑256 encryption, MFA, IP‑whitelisting, SSO/AD integration, compliance (SOC 2, HIPAA, PCI, etc.) • Term: Sep 10 2026 – Sep 10 2027 (1 year) • Contract value: $2,400 (renewal)