Description
The Ohio Department of Natural Resources is seeking a Location Data Analytics (LDA) provider to gain deeper insight into park attendance. The selected provider will be responsible for delivering a software platform that can track attendance data across all existing state parks, provide custom reporting, and support data analytics products such as heat maps and overlays. The platform should also be able to integrate with the OH|ID platform and provide statistically valid data on attendance, including frequency of visit, length of stay, and unique visitor count. The provider will be required to provide a dedicated point of contact for custom report creation and support.
• The platform should be able to support the creation of automated reports for each state property showing current and historical attendance data.
• The provider should have a training program for ODNR users and make available relevant documentation for review.
• The platform should have a process for importing historical data for at least a 5-year period.
• The provider should have a dedicated point of contact for ODNR's account and defined escalation paths to resolve service issues.