Freshworks Freshdesk Forest and Enterprise Contact Center Software Subscription

The City University of New York's (CUNY) Office of Admissions / Welcome Center (the "University") seeks a one-year subscription of Freshworks Freshdesk-Forest Annual Subscription. The Procurement Lobbying Act (PLA) Applies to this Solicitation. The restricted period began with the publication of this ad.Compliance Procurement Lobbying ActRequired Forms: Vendor shall complete, sign and submit the following forms if they are selected.1. “Offerer’s Affirmation of Understanding of and Agreement pursuant to State Finance Law § 139-j (3) and § 139-j (6) (b)”2. “Offerer’s Disclosure of Prior Non-Responsibility Determinations and Certification of Compliance with State Finance Law §139-j and §139-k”. Under the requirements of the State Procurement Lobbying Act all communications regarding advertised projects are to be channeled through the Office of University Controller (*Designated Contacts). Until a designation is made, communication with any other CUNY employees concerning this project that is determined to be an attempt to influence the procurement may result in disqualification. Contact with CUNY:Under the requirements of the PLA, all communications regarding advertised projects are to be channeled through the Designated Contact. Communication with respect to this procurement initiated by or on behalf of an interested vendor through others than the Designated Contact may constitute an “impermissible contact” under NYS law and could result in disqualification of that vendor. Rules and regulations and more information on this law, please visit:http://www.ogs.ny.gov/aboutogs/regulations/advisoryCounci l/Faq.htm (Advisory Council FAQs)http://www.jcope.ny.gov/law/lob/lobbying2.html (New York State Lobbying Act)http: //www.jcope.ny.gov/law/lob/lobbying2.html (New York State Lobbying Act) Business enterprises awarded an identical or substantially similar procurement contract within the past five years: Freshworks, Inc.