Claims Adjusting and Processing Services (APCIGF): Liability Claims and/or Workers’ Compensation Claims

The Arizona Department of Administration’s State Procurement Office seeks one or more single‑agency contracts to provide claims adjusting and processing services for the Arizona Public Employees’ Compensation Insurance Fund (APCIGF). Offerors must indicate whether they are proposing to handle liability claims, workers’ compensation claims, or both, and must submit a full technical and price proposal through the state’s e‑procurement portal. The contract will be an ID/IQ arrangement with an initial 12‑month term, renewable in one‑month increments up to a total of five years, and will be awarded to the responsible offeror whose proposal is most advantageous to the State. • Services required: adjusting and processing of liability and/or workers’ compensation claims for the APCIGF. • Delivery model: electronic submission only; mandatory $1.00 line‑item in pricing sheet; confidentiality designations and insurance documentation required. • Evaluation criteria: method of approach, experience and capacity, then cost. • Contract terms: ID/IQ, 12‑month base term, extensions possible, 180‑day offer validity, GovRAMP security milestones, extensive insurance/bonding requirements.