Knox County is seeking a vendor to provide collection services for unpaid student meal accounts. The vendor will be responsible for collecting debts, providing reports, and handling complaints. The contract will be for a period of one year, with the option to extend for up to four additional years. The vendor must have experience in providing similar services and must be able to provide a detailed operational plan, including a preliminary work plan, timetable, and project management plan.
• The vendor must also provide sample reports, an itemized fee schedule, and information on their staffing and qualifications.
• The vendor must comply with all federal, state, and local laws and regulations, including those related to employment, taxes, and insurance.
• The vendor must also provide proof of insurance and bonding, as required by the county.
• The vendor must be registered with the county's procurement division and must comply with all requirements and regulations.
• The vendor must provide a detailed proposal, including all required information and documentation, and must submit it in the required format.
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