RFI - Social Media Services

The Department of Labor - OSPE is seeking information about potential solutions to achieve high-level objectives related to social media services. The objectives include streamlining publishing, governance, and reporting across official BLS channels, as well as using data to improve content. The contractor must provide a web-based social media management platform with advanced approval workflows, real-time editing of content, advanced analytics and reporting, and other features. Some key features required include: • Enterprise Account Grouping, Feature & Permission Management • Social content calendar • Unlimited Social Publishing • Scheduling for Optimal Times • Campaign Planning • Custom approval workflows • Unlimited Social Profiles • Smart Inbox – centralized stream of inbound messages and mentions • 30+ standard out-of-the-box reports • iOS & Android mobile applications The contractor must meet the standards in this contract action and provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform social media dashboards as defined in the Performance Work Statement.