The Northern Indiana Health Care System requires contracted non-emergency ambulance transportation services. The contractor shall provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of Stretcher Transports, Advanced Life Support (ALS), Critical Care Transport (CCT) services. The services will be provided 24 hours a day, 7 days a week, including weekends and holidays. The contractor must be capable of transporting patients with various medical needs and providing necessary medical assistance. The contract has a period of performance of 5 years, with a guaranteed minimum of $1,000.00 and a maximum total value of orders not to exceed $1,000,000.00.
• The contractor shall provide Advanced Life Support (ALS) and ambulance services on an as-needed basis.
• The contractor shall return VA staff and equipment to the original place of pick-up when necessary.
• The contractor shall transport patient luggage, medical records, medication, and comfort items at no additional cost to the Government.
• The contractor shall have qualified personnel, including EMTs and paramedics, who meet the qualifications specified in the contract.
• The contractor shall provide all necessary equipment, including ambulances, and ensure that they are properly maintained and inspected.
• The contractor shall utilize the VetRide Vendor Portal or VA-Approved Transportation Software for receiving and responding to electronic trip requests, submitting claims, and updating ride status.
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