Tow and Impound Services

The City of Chula Vista is seeking qualified towing firms to provide comprehensive tow‑and‑impound services for its police department. The contract covers 24 × 7 response to tow calls, operation of a mixed fleet of Class A, B, and C tow trucks (or subcontracted heavy‑duty provider), secure storage of vehicles on a fenced ≥ 1‑acre yard, roadside assistance, abandoned‑vehicle abatement, and related evidentiary‑vehicle handling. The award will be a one‑year term with up to four optional one‑year renewals, and the provider must meet stringent licensing, insurance, driver‑training, CARB emissions, and software integration requirements. • 24 × 7 tow response with defined response‑time targets (20 min west of I‑805, 30 min east). • Minimum fleet: 5 tow trucks (Class A wheel‑lift, Class A flatbed, Class B wheel‑lift, and a Class C heavy‑duty truck or subcontractor). • Secure storage yard ≥ 1 acre, fenced ≥ 6 ft, with office staff available M‑F 8 am‑5 pm. • Required insurance (≥ $1 M per occurrence) and a mandatory annual Tow License Fee (up to $392 041 for a single contractor). • Compliance with CARB emissions standards and City‑selected tow‑management software.