Description
This solicitation announces a non‑competitive, sole‑source award to Pacific Office Automation for the renewal of Mitel VoIP software assurance supporting the Western Area Power Administration’s Desert Southwest Region. The award will provide annual software updates, critical firmware patches, and Tier‑3 technical support for the existing Mitel telephony infrastructure. The agency seeks capability statements only; no formal proposals are required, and the contract will be a firm‑fixed‑price, annual subscription.
• Provide annual renewal of Mitel VoIP software assurance (updates, patches, Tier‑3 support).
• Service limited to the DSW region’s existing Mitel hardware (ASU, ASU II, MXe III Controllers).
• Single‑source justification based on proprietary OEM control and exclusive distributor (Pacific Office Automation) rights.
• Responses limited to capability statements submitted by the response deadline; no cost reimbursement for preparation.
Attached files
Contact
Georgette Flores Reyes‑Wiltz(Primary)