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U.S. Department Of Health And Human Services·Maryland

ORR Process and Technology Modernization (OPTM) Platform and Home Studies/Post-Release Services (HS/PRS) Application Enhancement and Support

Closes 9/21/2026$7M – $13MSole Source
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Description

The U.S. Department of Health and Human Services (HHS), on behalf of the Administration for Children and Families (ACF) Office of Refugee Resettlement (ORR), is issuing a sole‑source bridge award to Coforma LLC to continue operating, maintaining, enhancing, and providing Tier 3 end‑user support for the ORR Process and Technology Modernization (OPTM) platform and the Home Studies/Post‑Release Services (HS/PRS) applications through September 30 2026. The effort is intended to preserve uninterrupted service while a competitive follow‑on acquisition is prepared. The contractor will be responsible for application enhancements, platform infrastructure upkeep, API/microservice support, monitoring, incident response, data reporting, and transition planning. The contract’s base period is twelve months with a possible six‑month extension, for a maximum of eighteen months. Interested parties may submit a capability statement by the deadline; the notice does not constitute a solicitation for proposals. • Sole‑source bridge contract (no competition) to Coforma LLC, incumbent under SBA 8(a) contracts. • Scope: operation, maintenance, enhancement, and Tier 3 support of OPTM platform and HS/PRS applications; API, micro‑service, cloud (AWS NGSC), CI/CD, Terraform/Helm/Flux, monitoring, security, data reporting. • Required deliverables: transition‑in plan (30 days), ongoing enhancements from backlog, continuous Tier 3 support, incident response, and transition‑out planning. • Period of performance: 12‑month base, optional 6‑month extension (max 18 months). • Submission deadline for capability statements: 9:00 AM ET, September 21 2026 (email to [email protected]). • No pre‑bid meeting, site visit, or question‑submission deadline indicated. • Future competitive solicitation will be posted separately; this notice is only a notice of intent.

Attached files

Contact

Emily Graham

[email protected]

Key dates

Opened
9/15/2026
Closes
9/21/2026
Duration
12 months

Last updated

Details

Type
Sole Source
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
7571MN26Q00111

Budget estimate

$7,000,000 – $13,000,000

The solicitation does not disclose a contract value. Federal IT support and enhancement contracts of similar scope (12‑month base, optional 6‑month extension, covering operation, maintenance, Tier 3 support, and new feature development for a mission‑critical system) typically fall in the $5 million to $15 million range, depending on labor rates, cloud service fees, and the size of the development backlog. Because the effort requires a full‑time agile development team, cloud infrastructure costs, and continuous security monitoring, a conservative estimate would be $7 million at the low end and $13 million at the high end. Factors that could shift the amount include the final size of the enhancement backlog, any additional cloud‑service usage, and whether the optional six‑month extension is exercised.

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