Description
The City of Cleveland is seeking a vendor to provide an annual maintenance and support contract for 19 time‑stamp machines (11 Widmer T‑3 and 8 RapidPrint) used by the Municipal Court. The contract covers on‑site service Monday‑Friday, 8 am‑4 pm, loaner machines, parts and ribbon replacements (up to two per unit per year), and all labor, travel, and mileage under a fixed annual fee. The service period runs from May 1 2026 through April 30 2027, with delivery quoted in work days and all shipping costs included in the unit price. Bids must be submitted electronically by the deadline and include required fair‑employment and wage‑theft disclosures.
• Annual, fixed‑fee maintenance for 19 time‑stamp units (hardware support, parts, labor).
• On‑site service schedule, loaner equipment, and up‑to‑two part replacements per machine per year.
• Contract value expected to be under $50,000; submission via email with required disclosures.