RFP-Integrated Public Safety System

The City of Grapevine, Texas is seeking a vendor to design, implement, and support a fully cloud‑based SaaS public safety suite that replaces its current Computer‑Aided Dispatch (CAD), Law Records Management (LRMS), Mobile Data Terminal (MDT)/Field Based Reporting, Detention Management System, and integrates with the First Due Fire Records Management System. Vendors may submit a complete end‑to‑end solution or a modular approach with subcontractors, but must provide a single unified proposal. The contract will cover system design, data migration, integration with existing interfaces (e.g., Tarrant County Jail, TechShare, LiveScan), training, and ongoing support. The optional pre‑proposal conference is on September 10 2026; questions must be submitted by September 23 2026. Proposals are due October 15 2026. • Replace and modernize CAD, LRMS, MDT/FBR, DMS with SaaS solutions • Mandatory integration with First Due FRMS and specified city interfaces • Cloud‑only architecture; on‑premise components not accepted • Vendor may include subcontractors but must submit a single consolidated bid • Provide migration plan, training, 24/7 support (city records not 24/7) • Evaluation based on functional fit, proven track record, and integration capability