The Western Area Power Administration Desert Southwest is seeking to award a sole source contract to Pacific Office Automation Inc. for the Mitel Software Assurance and Support package. This package provides access to new software releases, updates, and technical support resources for legacy Mitel ASUs and Mitel MXe III Controllers and ASU II analog service units installed at all DSW Regional facilities. The contract is for a period of one year and has a firm-fixed price. The rationale for limiting competition is that Mitel is the manufacturer of DSW's standard VoIP phone system, and Pacific Office Automation is the authorized Regional Mitel service company for software assurance and technical support.
Key points to consider:
• The contract is for a sole source award to Pacific Office Automation Inc.
• The package provides access to new software releases, updates, and technical support resources.
• The contract is for a period of one year.
• The firm-fixed price is approximately $1 million.
• The contract is for the Mitel Software Assurance and Support package.
• Pacific Office Automation is the authorized Regional Mitel service company.
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