Description
The California Public Utilities Commission is seeking qualified vendors to provide American Sign Language (ASL) interpreting services across five categories: in‑person interpretation at CPUC offices in San Francisco, Sacramento and Los Angeles; scheduled video‑remote interpretation; and on‑demand video‑remote interpretation with a 60‑second response time. The contract will be awarded around early July 2026, with performance beginning within five business days of award and continuing on an as‑needed basis throughout the fiscal year. Bidders must demonstrate a pool of at least three certified ASL interpreters per service category, maintain appropriate workers’ compensation and liability insurance, and be able to supply hardware/software for remote interpreting. The solicitation has a $250,000 annual ceiling, with historical spend near $120,000, and rates are expected around $80‑$90 per hour (scheduled services) and $2.08 per minute (on‑demand).
• In‑person interpretation in three California regions (SF, Sacramento, LA) – minimum 2‑hour billing increments.
• Scheduled video‑remote interpretation – interpreter must be ready 5 minutes before meetings, billed hourly.
• On‑demand video‑remote interpretation – interpreter must join within 60 seconds, billed per minute.
• Minimum staffing: at least three certified ASL interpreters per category; certifications may include RID CSC, NIC, NAD, etc.
• Payment: monthly invoicing, travel reimbursable, $10k DVBE holdback, small‑business/DVBE preference caps.