Description
Valley Water seeks proposals from qualified firms to lease, install, maintain, and support a current fleet of 71 networked multi-function devices (MFDs) for use across its facilities. The selected contractor will supply new or OEM-certified MFDs that meet Valley Water’s operational, security, and environmental standards, in a phased deployment with all lease terms co-terminating on December 31, 2030. Services include full maintenance, repairs, and firmware updates; consumables management; user training; and quarterly reporting of usage and service metrics. Contractors must provide rapid on-site response, loaner units for extended downtime, and proactive supply replenishment. MFDs must support secure print release, authentication, accessibility compliance, and integration with Valley Water’s IT security protocols. The resulting agreement will include a $1 end-of-term buyout option transferring ownership of devices to Valley Water.
• The contract will be for a five-year initial term with up to two additional one-year options to extend.
• Proposers must have at least five years of experience providing multifunction device leasing, sales, installation, services of similar scale and complexity.
• Proposers must be an authorized dealer of proposed MFD manufacturer including maintenance and support services.
• Proposers' maintenance technicians/staff must be an authorized factory-trained technician of the proposed MFD manufacturer, certified to perform all necessary maintenance and support functions.