WA Cares Community Assistance Network

The Department of Social and Health Services is seeking qualified contractors to establish a strong network of trusted partners who will act as Lead Community-Based Organizations in supporting Washingtonians statewide. The WA Cares Community Assistance Network will contract with Lead Community-Based Organizations (CBOs) who will create and oversee a network of trained Community Assistors, providing guidance and support to individuals navigating the application process for the WA Cares Fund. The scope of work includes establishing a team of Community Assistors, administering the delivery of Community Assistor services, maintaining a physical business location, and ensuring sufficient staff capacity. • The contractor will be responsible for providing individualized assistance and support to customers seeking long-term care benefits through the WA Cares Fund. • The contractor will be required to establish connections with community organizations and networks that have strong ties with target populations and other underinsured groups. • The contractor will be responsible for assessing the geographic area to determine underinsured groups and developing strategies for community engagement. • The contractor will be required to provide ongoing support and supervision to Community Assistors and ensure that they are meeting the needs of customers and the community effectively.