Description
The Department of Cannabis Control is seeking a third-party collection agency to assist with the recovery of outstanding payments. The contractor will be responsible for collecting delinquent fees, fines, and penalties, as well as cost recoveries. The contract will require the contractor to perform services in accordance with all applicable state and federal laws. The department currently has approximately $1,002,978.29 in outstanding accounts, with an average age of 462 days for dishonored checks. The anticipated recovery rate for collections placed is expected to be in the range of 10%-30%. Some key requirements for the contractor include:
• Providing debt collection services for the collection of delinquent fees, fines, and penalties, and cost recoveries
• Filing legal actions as necessary
• Performing services in accordance with all applicable state and federal laws
• Reporting to one credit bureau
• Making contact attempts every 3 business days where allowed by law
• Exporting data from the collection agency database, including amount collected, date of payment, and form of payment, payee name