Description
The City of New Orleans is seeking information from qualified vendors to inform the development of a future Request for Proposals (RFP) for comprehensive parking enforcement and meter management services. The City is looking for vendors who can provide either service area or an integrated solution covering both. The scope of the services includes curbside management, parking enforcement, and meter management. The City is interested in learning about advances in parking enforcement technology, including LPR/ALPR camera and mobile systems, AI/ML applications, business intelligence and analytics, mobile payments, virtual permits, and modern customer experience design.
Key aspects of the job include:
• Implementing modern, cloud-based technology platforms
• Improving operational efficiency and revenue collection performance
• Enhancing customer service and citizen experience
• Adopting industry best practices, including LPR technology
• Establishing clear accountability and performance metrics
• Leveraging business intelligence for data-driven decision making
The City is expecting to receive responses from vendors that can provide information on their platform and capabilities, meter management capabilities, service delivery model, pricing and contract structure, implementation and training, and relevant municipal experience.