Pet Licensing and Animal Control Software Services

Pierce County is seeking a comprehensive, integrated software solution for the administration of pet licensing and animal control operations. The selected vendor will work collaboratively with Pierce County Information Technology and the Sheriff’s Office to ensure successful implementation and long-term operational support. The solution should support multi-jurisdictional licensing, enforcement workflows, dispatch operations, billing, reporting, GIS integration, and public-facing services. • The solution should have a secure, scalable, cloud-based system. • It should support online users and external agents. • It should have advanced search functionality and reporting capabilities. • It should be able to track and assign licensing tags, and maintain a strict license tag inventory sequence. • It should have audit functionality and track who enters each call, made the last update, etc. • It should have security to ensure that only animal control staff has access to the incident portion and are the only ones that are able to change information.