Jail Inmate Commissary Services

The Coconino County Jail District is seeking a vendor to provide comprehensive Inmate Commissary Services, including Inmate Banking, Financial Account Management, and Food Services Support. The selected vendor will be responsible for providing services at two locations: the Flagstaff Detention Facility and the Page Holding Facility. The contract term is expected to be from July 1, 2026, to June 30, 2031. The vendor will be required to provide a system demonstration as part of the initial evaluation. Some key aspects of the proposal include: • System functionality and user experience • Operational efficiencies for staff • Product selection, safety, and availability • Commission structure and rate proposal • Accounting, reporting, and invoicing methods • Customer service support for facility staff, inmates, and inmate families • Ability to integrate with current District systems. Some of the evaluation criteria include: • Program Proposal / Demonstration • Operational Benefits to the District, Inmates, and Families • Customer Service • Impact on District Staff Workload • Commission Percentage Offered.