HelpDesk module for our existing Kaseya/ Unitrends software.

The State of West Virginia is seeking a HelpDesk module for their existing Kaseya/ Unitrends software. The selected vendor will provide the software and potentially other related services. Key aspects of the job include: • Providing a HelpDesk or call center software solution • Ensuring compatibility with existing Kaseya/ Unitrends software • Meeting the requirements outlined in the solicitation document The scope of work involves delivering the software and potentially providing support and maintenance services. The successful vendor will need to demonstrate their ability to provide a suitable solution that meets the state's requirements.