Description
The Department of Veterans Affairs (VA) is seeking a third-party provider to deliver subscription-based monitoring, protection, and ongoing service support for physical security systems at the VISN 5 office. The provider will be responsible for maintaining and supporting the fully installed security systems, including intrusion detection, access control, and video surveillance. The contract will have a base period of one year, with four option years. The provider will be required to provide active monitoring with a 24-hour test timer, protection plan coverage, and project completion email notice upon completion.
Some key points to consider:
• The provider will need to have experience with physical security systems and monitoring.
• The provider will need to have a communication process in place to escalate system issues and failures.
• The provider will need to comply with NDAA and UL2050 certification requirements.
• The provider will need to provide a means to escalate specific issues and failures as required.
• The contract will have a negotiated price/cost schedule, and all invoices will be submitted electronically.