Description
The City of Atlanta is issuing an RFP to solicit qualified vendors capable of delivering citywide mobile civilian response services (originating from ATL311) and pre‑arrest diversion services (originating from E911 and routed to ATL311). The contract will cover the design, implementation, staffing, and ongoing operation of mobile units that respond to non‑emergency calls, provide crisis intervention, and divert individuals away from the criminal justice system where appropriate. Vendors must demonstrate experience with integrated public safety communications, mobile service delivery, and coordination with municipal agencies.
• Scope includes staffing mobile units with trained civilian responders, technology integration with ATL311/E911, and 24/7 coverage across the Atlanta metro area.
• Required deliverables: operational plan, staffing model, training curriculum, performance metrics, and cost proposal.
• Evaluation will focus on vendor qualifications, past performance, and cost‑effectiveness.
• Submission deadline is October 1 2026; award date not yet announced.
Attached files
The solicitation documents live at the source — open the bid source above to download them.
Contact
Jeremias Cirilo(Procurement Officer)