Mayor's Office of Mass Engagement - SMS Service Provider RFEI

The New York City Economic Development Corporation, together with the Mayor’s Office of Mass Engagement, is seeking information from qualified vendors on a unified text‑messaging and phone‑outreach platform that can support citywide public‑awareness campaigns. The solicitation is an RFEI (Request for Information) intended to gather details on existing solutions, capabilities, pricing models, and implementation approaches. Responses are due by 4 PM on November 6, 2026. • Scope: Provide a single platform for SMS and voice outreach, including campaign management, analytics, and integration with city systems. • Target audience: City agencies and the Mayor’s Office to improve citizen engagement. • Deliverables: Technical specifications, service models, case studies, security/compliance details, and cost estimates.