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  4. ›INTENT TO AWARD SOLE SOURCE-MITEL SOFTWARE ASSURANCE…

U.S. Department Of Energy·Arizona

INTENT TO AWARD SOLE SOURCE-MITEL SOFTWARE ASSURANCE RENEWAL AGREEMENT

Closes 10/7/2026$200k – $500kSole Source
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Description

This notice announces the Department of Energy’s Western Area Power Administration (WAPA) intent to award a non‑competitive, sole‑source contract to Pacific Office Automation for the annual renewal of Mitel VoIP phone system software assurance and support for the Desert Southwest Region. The agency seeks a firm‑fixed‑price subscription that includes software updates, critical firmware patches, and Tier‑3 technical support to maintain operational readiness of its telecommunications infrastructure. Respondents may submit a capability statement, but the award will be made without competition. • Scope: Annual subscription for Mitel VoIP software assurance, updates, patches, and support. • Vendor: Pacific Office Automation (exclusive Mitel distributor for the region). • Contract type: Firm‑fixed‑price, sole‑source under FAR 12.102(a). • NAICS: 541519 – Information Technology Value‑Added Resellers. • Estimated value: Likely in the low‑to‑mid six‑figure range (see payout estimate). • Duration: One‑year renewal, expected to be repeated annually. • Submission: Capability statements only; no formal RFP, no pre‑bid meeting, no site visit.

Attached files

Contact

Georgette Reyes‑Wiltz

[email protected]

Key dates

Opened
10/1/2026
Closes
10/7/2026
Duration
1 year

Last updated

Details

Type
Sole Source
Industry
Information Technology and Software Development
NAICS
541519

Budget estimate

$200,000 – $500,000

The notice does not disclose a contract value. Based on typical enterprise VoIP software assurance contracts for a regional government entity, annual fees often range from $200,000 to $500,000, depending on the number of endpoints, support tier, and required firmware updates. The estimate assumes 1,000–2,000 active Mitel extensions and a comprehensive Tier‑3 support package.

AI estimate from the solicitation

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