Description
The Department of Veterans Affairs is seeking information from vendors for market research and planning purposes regarding the provision of Scout WoundVision camera subscription services. The services include full-service support for hardware and software, emergency service, repairs, preventative and corrective maintenance, labor, travel, and technical support for the Scout WoundVision systems located at the Audie L. Murphy VA Medical Center in San Antonio, Texas. The contractor must provide OEM certified field service engineers and ensure that all work is performed in accordance with the manufacturer's specifications. The contract will have a base year and up to four option years.
Key aspects of the job include:
• Providing service and subscription to cloud-based software
• Performing emergency repairs, preventative and corrective maintenance
• Ensuring all services are performed by OEM certified field service engineers
• Maintaining equipment in accordance with manufacturer's specifications
• Providing 24/7 telephone support
• Performing scheduled maintenance inspections
• Providing service reports
Attached files
Contact
Emilio Ballentos(Contract Specialist)